They lost my business because when I have an issue, I expect a reponse quickly, not days later.

They were VERY rude in their response, acted like THEIR lack of communication was somehow MY fault. Their response was they didn't want anything from me. I told them no I wasn't interested in anything else from them. Once deleted they sent me an email asking if they could help and offered other apps. So I told them I am no longer interested in their 'assistance' and I am deleting their program. He said I should wait and someone would reach out to me right away and inform me that the code has been corrected so that the error wouldn't show anymore.ģ days later.someone contacts me and said they need MORE access to my back office because the access I granted them (based on their request), wasn't enough.Īt this point, I am 3 days into a 10 day trial and losing time that I can't get back. I was still curious why the error was showing that it needed to be activated if it was already activated. Their response was that they already made a sample product and I could copy theirs. So I asked if they could help walk me thru how to make a product.

Someone responded right away and told me that I should disregard the error, that the system was set up correctly on my theme. But when I downloaded it, the error came up that I needed to activate it with my theme. Let's forget the fact that I downloaded this program hoping it would be a suitable match, based on reviews saying that it worked. ZERO stars, although the system doesn't allow it.

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